Privacy Policy

Privacy Policy

Introduction

Welcome to https://trade-products-jones-plumbing-plus.thebestlocalpro.com (hereafter referred to as “Trade Products Jones Plumbing Plus,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information from users of our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://trade-products-jones-plumbing-plus.thebestlocalpro.com.
  2. Any mobile or desktop applications developed by us.
  3. All services and products offered through these platforms.
  4. Interactions between our users and our team, including customer support communications.

Please note that this policy does not extend to third-party websites, applications, or services accessed through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy governs your interactions with us in the following scenarios:

  1. Using our applications and services as an authorized user.
  2. Visiting our websites linked to this Privacy Statement.
  3. Subscribing to receive newsletters, emails, or other communications from us, via calls or text/SMS messages.

Personal Data Collection

We collect various types of personal data, which can include:

  1. Account Information: Details required to create and manage your user account on our platforms.
  2. Payment Information: Credit card numbers, billing addresses, and other payment-related data for processing transactions.
  3. Financial Information: Banking details, investment portfolios (if applicable), or other financial records.
  4. Purchase Information: History of products or services bought from us, including order details and delivery addresses.
  5. Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses, device IDs, and location data.
  6. Location Data: Your geographical location when using our applications or providing consent for location-based services.
  7. Feedback: Responses to surveys, reviews, or comments provided by users about our products or services.
  8. Social Media Information: User profiles, posts, and interactions shared on social media platforms, if linked to your account.
  9. Product Information: Details about the products you show interest in or purchase from us, including preferences and customization options.

We collect this data through various means: user input forms, account registration, online transactions, browser cookies, web beacons, device fingerprints, and third-party data providers.

Cookies

We use cookies to enhance your experience on our websites and applications. Cookies are small text files stored on your device that serve multiple purposes:

  1. Strictly Necessary: These cookies enable core features of our services, such as login and account management.
  2. Preference: They remember settings you’ve chosen, like language preferences or display options.
  3. Analytics: Analytics cookies help us understand user behavior, improve our website content, and optimize performance.

Users can control non-essential cookie permissions through our Cookie Manager tool. For more information about cookies and how to manage them, please refer to our Cookie Policy.

Retention and Deletion

We retain personal data for as long as necessary for the purposes collected or as required by law. Once the purpose of data collection is fulfilled, we will either delete or anonymize the data in a secure manner.

Security Measures

We have implemented robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction:

  1. Encryption: We use encryption protocols for data storage and transmission to safeguard sensitive information.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.
  3. Access Controls: Access to personal data is restricted to authorized personnel only, based on the principle of least privilege.
  4. Regular Audits: Regular security audits are conducted to ensure compliance with our security protocols.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under 18 years of age. If you believe we have collected data from a child without proper consent, please contact us immediately, and we will take steps to delete that information.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data:

  1. Access: The right to request access to the personal data we hold about you.
  2. Rectification: The right to correct or update inaccurate or incomplete personal data.
  3. Erasure (Right to be Forgotten): The right to request the deletion of your personal data, under certain circumstances.
  4. Restriction: The right to restrict the processing of your personal data in specific situations.
  5. Portability: The right to receive your personal data in a structured, commonly used format, and to transfer it to another controller.
  6. Objection: The right to object to the processing of your personal data for certain purposes.
  7. Non-Discrimination: The right to be free from discrimination when exercising any of your data rights.
  8. Appeals/Complaints: You have the right to file a complaint with a data protection authority if you believe our handling of your personal data is inadequate or violates applicable law.

To exercise these rights, please contact our Data Protection Officer using the details provided in the “Contact Us” section below. We will respond to your requests as quickly as possible and within the legal timeframes.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes made will be posted on this page, and we encourage you to review it periodically for the latest information.

Contact Information

For any questions regarding privacy, data protection, or this policy, please contact us:

  • Email: [email protected]
  • Mail: Trade Products Jones Plumbing Plus, Data Protection Team, [Street Address], [City, State, ZIP Code]

We value your trust in our company and are committed to protecting your privacy throughout your interaction with us.