Privacy Policy

Privacy Policy

Introduction

Welcome to https://trade-products-jones-plumbing-plus.thebestlocalpro.com (hereafter referred to as “Jones Plumbing Plus” or “we”). We are dedicated to maintaining a transparent and secure environment for our users, ensuring that your privacy is protected at all times. This Privacy Policy details the collection, use, and disclosure of personal information in adherence to various international data protection laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) in Brazil
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Privacy Act (UCPA), Utah, USA
  • Connecticut Data Privacy Act (CTDPA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • Protection of Personal Information Act (POPIA) in South Africa

Scope

This policy covers all aspects of our website, applications, online services, and products offered under the Jones Plumbing Plus brand. However, please be informed that it does not extend to third-party platforms, apps, or services linked from our site, as these have their own privacy policies governing data handling.

Processing Activities

This policy outlines our practices when users:

  1. Use our applications and services as authorized users.
  2. Visit our websites associated with this Privacy Policy.
  3. Communicate with us via newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect multiple types of personal information, including:

  • Account Information: Details required to set up and maintain your account on our platforms.
  • Payment Information: Transaction data needed for processing purchases or services.
  • Financial Information: Bank account details or credit card numbers used for financial transactions.
  • Purchase Information: Records of products or services bought from us, including quantities and order history.
  • Mobile Device Identifiers: Unique device IDs or mobile phone numbers for sending targeted content.
  • Location Data: Geolocation information to provide location-based services.
  • Feedback: User responses to surveys or feedback forms that help improve our services.
  • Social Media Information: Details obtained when users interact with us through social media platforms.
  • Product Information: Data about products viewed, searched for, or purchased by users.

We collect this data through direct user input, interactions with our systems, and automated tracking technologies such as cookies and web beacons. Additionally, we may receive personal information from third parties who assist in providing our services, subject to their respective privacy agreements.

Cookies

Jones Plumbing Plus uses cookies to enhance your experience and provide tailored content. Cookies are small text files placed on your device by our website or third-party services. They can be categorized as:

  • Strictly Necessary: Essential for navigating our site and using its features.
  • Preference: Remember user preferences for a personalized experience.
  • Analytics: Collect data about how you interact with our sites to improve performance and functionality.

Users have control over non-essential cookies through our built-in Cookie Manager, allowing them to manage their cookie choices.

Retention and Deletion

We retain personal data only for as long as necessary for the purposes it was collected for, or as required by law. Once these purposes are fulfilled, we securely delete or anonymize the data to prevent reidentification.

Security Measures

The security of your personal information is a top priority. We implement robust organizational and technical safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction. This includes encryption for data in transit and at rest, as well as partnerships with secure third-party processing providers.

Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from minors, and we urge parents and legal guardians to supervise their child’s online activities.

Your Rights (Subject to Local Laws)

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access and rectification of your data.
  • Erasure or deletion of your data.
  • Restriction or objection to the processing of your data.
  • Data portability, allowing you to transfer your data to another controller.
  • The right not to be subject to automated decision-making or profiling.
  • Filing appeals or complaints with our privacy officer or relevant authorities.

To exercise these rights or for any data-related inquiries, please contact our dedicated privacy team at the details provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and we encourage users to review it periodically.

Contact Information

For questions, requests for unsubscribe, or if you have concerns about our data practices, please reach out to us via: